Frequently Asked Questions
🏗️ General / Company
Q1: What services does JW Construction & Civil Engineering provide?
A: We offer full groundwork and civil engineering services across London, Kent, Surrey, and Sussex — including site preparation, drainage, driveways, paving, and concrete works for both domestic and commercial projects.
Q2: Are you insured and certified?
A: Yes. Our team is fully insured and holds relevant CSCS and CPCS certifications, ensuring every project meets UK safety and quality standards.
Q3: Do you offer free quotes?
A: Absolutely. We provide free, no-obligation quotations. You can request one via our contact form or by calling us directly.
🏠 Groundworks & Civil Engineering
Q4: What are groundworks in construction?
A: Groundworks involve preparing the site before building starts — including excavation, foundations, drainage, and utility installations. It’s the foundation for every successful construction project.
Q5: How long do groundwork projects usually take?
A: It depends on the site size and complexity, but most residential groundwork projects take between one and four weeks from start to finish.
Q6: Do you handle both domestic and commercial groundwork?
A: Yes, we work with homeowners, builders, and commercial developers on projects of all sizes.
🚰 Drainage & Utilities
Q7: Can you repair or replace old drainage systems?
A: Yes. We diagnose drainage problems, repair damage, and install new systems to meet current building regulations.
Q8: Do you install soakaways or sustainable drainage systems (SuDS)?
A: We design and install soakaways and SuDS solutions to manage surface water efficiently and comply with UK environmental standards.
🚧 Concrete & Paving
Q9: What types of concrete work do you do?
A: We handle all concrete work — from foundations and retaining walls to driveways, paths, and industrial slabs.
Q10: How long does concrete need to cure before use?
A: Concrete sets within 24–48 hours but reaches full strength after about 28 days. We’ll advise you when it’s safe to walk or drive on your surface.
📍 Service Area & Availability
Q11: Which areas do you cover?
A: We provide groundwork and construction services across London, Surrey, and Sussex — including Croydon, Kingston, Surbiton, Sutton, Guildford, Woking, Epsom, Dorking, Crawley, and Horsham.
If your area isn’t listed, please get in touch — we likely cover your location too.
Q12: Do you work weekends or offer emergency services?
A: Yes, weekend and emergency call-outs are available by prior arrangement — ideal for urgent groundwork or drainage issues.
💰 Pricing & Quotes
Q13: How much do groundworks or driveways cost?
A: Costs depend on site size, materials, and project scope. We provide transparent, detailed quotes after a free site assessment.
Q14: Do you require a deposit?
A: A small deposit may be needed to secure your booking, with the remaining balance due after work completion.